Business Development Training – Virtual Tailored Courses
Looking for First-Class Training that will Make Your Team Sparkle?
Industries for Training
Libraries
Sparkle Library Customer Service Training has been customised specifically for Libraries. Put simply, it is for teams that are looking to deliver outstanding Customer Service Excellence. That is for internal and external customers. Fundamentally, your strong Customer Service Excellence program includes techniques to improve communication. As well as, objection handling, conflict resolution, crisis management, and much more.
Childcare
A Child’s Well Being and Safety is every Centre’s number one priority. Yet, how well does your centre RETAIN your number one priorities? That is, how well looked after are your families and children? Basically, you can equip your staff with the skills to handle anything that comes their way. Ultimately, service excellence is essential to safeguard your company’s reputation. As well as keep your team’s motivation high.
Retail
Sparkle offers Customised Retail Training. Fundamentally we provide bespoke workshops to coach your staff to be your major point of difference. That is, so you can keep your customers coming back. That said, when it comes to delivering retail customer service excellence, each organisations needs are unique. Fundamentally, our customised Retail Service Excellence courses are designed to specifically meet your company’s needs and challenges.
Customer Service
Try Sparkles Customised Customer Service Excellence Workshops. That is, tailored training to ensure your Call Centre Service staff stand out from competitors. Basically, it is tailored to your organisation’s desired outcomes. Additionally, your Customer Service Excellence workshop will deliver immediate results. But also long-term benefits. That is, to both you and your employees.
Sales for Non Sales People
Sales for Non-Sales People is tailored to your team. That is, from accounting to admin, technicians to engineers, and operations to leadership. Ultimately, anyone that is customer-facing has an opportunity to influence customers. Critically, exceptional service makes the shopper feel like the most important person in the world. So, teach your team to make your customers feel that extra bit special.
Manager as Coach
Sparkle Managers as Coaches program is a premium Leadership and Coaching program. That said, it is designed to teach managers the essential skills for guiding staff. As well as growing their skills and knowledge base. That said, the program will teach your leaders how to support employees professionally. Additionally, it will facilitate their own professional development and growth.
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