Emotional intelligence has been well-known in the business world since 1995, and although 23 years have passed, it still plays a huge role in successful businesses in Australia.
Jeff Bezos, the founder of Amazon, is a big fan of Emotional intelligence and has used it in the past to handle criticisms of working conditions. Ursula Burns, the first black woman CEO to head a Fortune 500 company, also uses this skill in her work to inspire and motivate teams.
What is Emotional Intelligence?
Well, Google says it’s “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.”
What this essentially means is that Emotional intelligence is the ability to recognise your feelings, as well as being able to control them and express them appropriately. It also means that you can empathise with people and identify their emotions as well as your own.