by Garret Norris | Jan 21, 2019 | Business plans
Most businesses focus on providing excellent customer service to improve profitability. However, many libraries don’t spend much time and effort in this area since they aren’t profit driven and don’t have enough budgets. But, nowadays, customer expectations are higher...
by Garret Norris | Dec 17, 2018 | Business plans
Managing a daycare can be as challenging as any business out there. Plenty of facilities like yours struggle in keeping their centres full by looking for new and creative ways to boost enrollment, but your methods shouldn’t just stop in marketing. Improving your...
by Garret Norris | Dec 3, 2018 | Infographic
Across all service-oriented industries, customer expectations are higher than ever, and educational centres and libraries are no exception. Library staff are expected to be willing and able to relate to the informational needs of each of their customers competently...
by Garret Norris | Nov 19, 2018 | Business plans
Business owners know the importance of listening to their customers’ input to their success. When gathered and analyzed, their opinion can enable the organization to improve its customer experience and adjust their actions to match their customers’ needs. Businesses...
by Garret Norris | Nov 5, 2018 | Business plans, Infographic
Enrolment is the lifeblood of your child care facility. It’s important to keep them consistent with creating a sales pipeline in your daycare centre. Every business needs a sales pipeline to convert a prospect from a new lead to a customer. It visualises the lifecycle...
