1300 611 288

THE BEST TRAINING BLOGS OUT THERE

Blogs, blogs, blogs, and blogs! Get busy reading or get busy lagging! Best Training Blogs brings you blogs with tips and strategies for you to use to grow your teams. Additionally, the blogs give you an insight into how we do what we do and why we are so successful.

Put simply, we practice what we preach, and we value what we teach.

Get blogs reading and learning. Enjoy your blogs journey.

 

3 Critical Customer Service Trends

3 Critical Customer Service Trends

  It’s a simple fact, but a critical one - your customers determine the fate of your business. And there are two core areas that need to be catered for to be successful in Customer Service.   Always deliver both what you promise as well as what meets your...

read more
10 Brain Teasers To Get the Neurons Firing

10 Brain Teasers To Get the Neurons Firing

Did you know working out brain teasers and logic puzzles can improve our short-term memory loss? Challenging our grey matter with brain teasers and other types of riddles keeps the connections between our brain cells firing. Additionally, learning how to solve brain...

read more
Lockdown Letters To Parents From Their Children

Lockdown Letters To Parents From Their Children

We believe the power of positivity and laughter is what will get us through our current Groundhog Day lockdown life. So with that, we have put together Lockdown Letters for you to enjoy. They are written by our brightest of minds, our children, as well as a couple...

read more
6 Tips for HomeSchooling in Lockdown

6 Tips for HomeSchooling in Lockdown

Homeschooling*. It’s likely not something you have ever considered. Nor is it something you really want to do with your entire day, every day. Until the weekend. Well, at least the weekend guilt of “we should do something educational” is now well and truly quashed....

read more
7 Steps To Reconnect With Your Customers

7 Steps To Reconnect With Your Customers

NOW THAT YOU CAN START WELCOMING THEM BACK Restrictions have eased and the doors to businesses are slowly ushering in much needed customers. But do your customers know you are back in the swing of things? Do you know the importance of reconnecting with customers? Well...

read more
6 Steps To Dealing With Difficult Customers

6 Steps To Dealing With Difficult Customers

A large part of running a business involves managing the expectations, behaviours and attitudes of your customers. Even the most experienced professional can be faced with challenging clients. Difficult customers take many shapes. There are the over-demanding ones,...

read more
How To Have CRUCIAL CONVERSATIONS

How To Have CRUCIAL CONVERSATIONS

Back in the day when I was an MD in London, there was a lady named Sharon, she was a brilliant EA. Then there was this great bloke David, my Sales Director. Now Sharon could not sit next to David, because David wore buttons. Sharon had a fear of buttons (yes, it’s a...

read more
3 Library Customer Service Tips

3 Library Customer Service Tips

Across all service-oriented industries, customer expectations are higher than ever, and educational centres and libraries are no exception. Library staff are expected to be willing and able to relate to the informational needs of each of their customers competently...

read more
Feedback From Parents Is A Gift – Ask for It!

Feedback From Parents Is A Gift – Ask for It!

Business owners know the importance of listening to their customers’ input to their success. When gathered and analysed, their opinion can enable the organisation to improve its customer experience and adjust their actions to match their customers’ needs. Businesses...

read more
How To Keep Your Daycare Full

How To Keep Your Daycare Full

In every business, a quality customer service is essential for its success and daycares are no exception. Running a daycare is not an easy task. If you want to keep your daycare full, you don’t only have to focus on increasing your enrolees but keeping your current...

read more
5 Benefits Of Emotional Intelligence

5 Benefits Of Emotional Intelligence

Emotional intelligence has been well-known in the business world since 1995, and although 23 years have passed, it still plays a huge role in successful businesses in Australia. Jeff Bezos, the founder of Amazon, is a big fan of Emotional intelligence and has used it...

read more
Good Sales Is Caring And Helping

Good Sales Is Caring And Helping

"Caring" and "Sales" are two words rarely found in the same sentence or heard in the same conversation together. Indeed, many people nowadays don’t find sales – both as a skill and as a profession – as appealing, all because they think that most salespeople are only...

read more

WHO ARE WE?

Blogs Monkey with Binoculars

Sparkle Training is part of the HBB Group, and when you engage with us you have access to a range of services to grow your business through our training and blogs. Get in touch with us today to see how we can work together. We will respond to you promptly. That is what we teach – swift and effective Customer Service with results.

 

SPARKLE WITH US

Contact us so we can tailor your Sparkle Experience. Everything we do at Sparkle is bespoke to you. And the best bit – when you Contact Sparkle you will get a real, live person on the other end talking to you. Come Sparkle with Us Today. Contact: 1300 611 288 | info@sparkletraining.com.au

Blogs Page Come Sparkle with Us Logo