by Sienna | Apr 22, 2025 | DISC, Fun and Learning, Sparkle News
At SPARKLE Training, we don’t just use DISC—we elevate it. While many businesses rely on basic DISC assessments to improve communication and teamwork, SPARKLE takes it a step further with the powerful insights of TTI Success Insights DISC. Backed by science and...
by Sienna | Aug 21, 2024 | Customer Service Excellence, Fun and Learning
When you walk into a childcare centre or a library, what’s the first thing you notice? It could be the colourful books on the shelves, the sound of children’s laughter, or the welcoming smiles of staff. But behind those smiles is a skill set that’s crucial to...
by Sienna | Mar 3, 2024 | Customer Service Excellence, Fun and Learning
Do you ever wonder why some people excel in customer service while others struggle? The answer might lie in their DISC personality type. The DISC model categorises personalities into four main types: Dominance, Influence, Steadiness, and Compliance. Each type has its...
by Sienna | Nov 10, 2023 | Education + Learnings, Fun and Learning
A BEACON FOR YOUNG ENTREPRENEURS In a world filled with digital distractions and modern technologies, libraries have faced a formidable challenge in recent years: attracting more kids through their doors. But what if we told you there’s a way to not only...
by Sienna | Jul 19, 2023 | Fun and Learning
Hi all, just thought I would share some results from a program we ran, if you want more detail, please contact us. CASE STUDY RESULTS: Outcomes Increased customer satisfaction by 40% Increased staff satisfaction by 60% Increased average daily time...
by Sienna | Mar 27, 2023 | Education, Fun and Learning
In today’s competitive business environment, customer service is critical to success. A company’s ability to provide exceptional customer service is highly dependent on the skills and behaviours of its staff. One way to enhance your...
