Keeping Customers is Always Cheaper Than Having to Find New Ones!
- September 14, 2017
- Posted by: Sparkle Training
- Category: Uncategorized
Customers are like friendships, if you don’t invest in them they gradually, and sometimes very quickly, find other suppliers. We all know that maintaining a relationship of any sort takes effort and commitment and yet we regularly forget this in the commercial world. According to Invesp, 44% of companies have a greater focus on customer