by Garret Norris | Sep 4, 2017 | Infographic
Businesses, no matter their industry or size, are all concerned with their customer service – especially at this age when buying experience can heavily influence the opinion of the customer, and subsequently, their decision to patronize and what they will say to...
by Garret Norris | Aug 16, 2017 | Education + Learnings
Reliable and positive customer service is vital for businesses of all sizes and sectors. But still, many companies still face several customer service challenges these days. In fact, 78% of consumers have not pursued an intended purchase all because they experience...