by Sarah El-Moselhi | May 5, 2022 | Education + Learnings
It’s a simple fact, but a critical one – your customers determine the fate of your business. And there are two core areas that need to be catered for to be successful in Customer Service. Always deliver both what you promise as well as what meets...
by Sarah El-Moselhi | Nov 15, 2021 | Education + Learnings
Poor university customer service is more common than you think. Higher education systems have many different types of customers, although they go by different names: students, teachers, parents, and other stakeholders (like the government, board members, or...
