A customer with a repeated poor service experience rarely sticks around to keep doing business. They’re a danger to your business since you won’t only lose word-of-mouth advertising, they can also ruin your reputation with just a word. While many factors affect good...
Amazon has been changing the retail industry for more than two decades now – all by challenging the status quo and forcing its competitors to adopt the e-commerce approach in selling. As a result, many retailers where Amazon operates have declared bankruptcy and...
Let’s face it…sales is one of the toughest jobs of being a retailer. This is especially true if you are the only one running the business, and the thought of “sales” feels very unnatural and uncomfortable for you. Many entrepreneurs don’t like the idea of “selling” to...
When it comes to hiring people, you may be inclined to evaluate applicants based on their skillset. The more skilled a person is, the less time, money, and effort will be exerted on training them on what they need to do. A high skill level, however, does not mean that...
65% of businesses don’t make it through their first year, and another 40% of those businesses don’t make it through the next three years. Those who do survive deliver a good product, have implemented good systems, are composed of good employees, have a strong leader...
