Training your staff in customer service before the end of the financial year (EOFY) can bring many benefits to your business. Here are four important reasons why you should consider investing in customer service training for your staff before EOFY: ...
Customer service is essential to the success of a business. It can be the difference between a satisfied customer who becomes a loyal one, and a dissatisfied customer who could spread negative reviews about your business. As such, running a customer...
Libraries are an essential part of the community, providing access to information and resources that support learning and personal growth. They serve as a public gathering space where people from all walks of life can come together and connect. It is...
Providing great customer service is critical to retaining customers. Many consumers say that they will look elsewhere after just one bad customer service experience. So what makes great customer service difficult to achieve? Here you will...
Developing self-awareness is not something that will happen suddenly. It takes time and effort, but when achieved, it comes with many benefits at work and in your personal life. Do you want to build leadership skills, progress your career or work on your own...
Building the skills of your Childcare Staff can have a great impact on the overall success of the centre. While staff training involves an investment of money and time, there are ample benefits which will ultimately grow the business. Here are 5 reasons why it...
