by Garret Norris | Sep 4, 2017 | Customer Service Excellence, Sparkle News
Businesses, no matter their industry or size, are all concerned with their customer service – especially at this age when buying experience can heavily influence the opinion of the customer, and subsequently, their decision to patronize and what they will say to...
by Garret Norris | Aug 2, 2017 | Customer Service Excellence, Sparkle News
The customer service landscape has become more complex than ever, with advancements being accelerated by different trends in technology and by changing market preferences. The modern customer demands their product and service be delivered much faster but with...
