by Garret Norris | Jan 21, 2019 | Business plans
Most businesses focus on providing excellent customer service to improve profitability. However, many libraries and childcare centres don’t spend much time and effort in this area since they aren’t profit driven and don’t have enough budgets. But, nowadays, customer...
by Garret Norris | Dec 3, 2018 | Sparkle News
Across all service-oriented industries, customer expectations are higher than ever, and educational centres and libraries are no exception. Library staff are expected to be willing and able to relate to the informational needs of each of their customers competently...
