by Garret Norris | Aug 9, 2017 | Customer Service Excellence, Fun and Learning
Organisations are always thinking of ways to get the best out of their people. They want their teams to perform at their best, not only to maximise the ‘Salary’ line on the P&L, but also because creating great environments for people to work in the just the...
by Garret Norris | Aug 2, 2017 | Customer Service Excellence, Sparkle News
The customer service landscape has become more complex than ever, with advancements being accelerated by different trends in technology and by changing market preferences. The modern customer demands their product and service be delivered much faster but with...
