by Sienna | Jun 28, 2024 | Business plans, Customer Service Excellence
Childcare centres are designed to provide a safe and nurturing environment for children to learn and grow. However, the success of these centres heavily depends on the quality of their staff. Attracting and retaining the right staff can be consistently more...
by Sienna | Mar 17, 2024 | Customer Service Excellence
Keeping customer service staff motivated and engaged is important when it comes to maintaining customer satisfaction. There are many different strategies managers can use to achieve this amongst their staff. Here are some of those strategies: Recognition and...
